UPDATE - Response to Green Motion's generic reply:
"Your generic, automated response is an absolute disgrace. Instead of taking responsibility for the predatory practices at your Zurich branch, you send me a link to fill out more forms?
This is a clear and calculated exploitation of customers. You charged my card 1,657.74 CHF for a microscopic scratch that was 'conveniently' found only after I had left the premises. This isn't a fair procedure; it’s a systematic shakedown of tourists.
Do not dare to call this charge 'fair' or 'justified'. Anyone who sees the photos of the 'damage' alongside the astronomical bill understands that this is a scam. In fact, EconomyBookings has already approved my full reimbursement of €1,700, which proves that even third-party providers recognize your claims are baseless and inflated.
It is shameful that an international brand allows its branches to operate like a tourist trap. I will continue to share my experience on every possible platform to ensure no other traveler falls into your trap. Your lack of ethics is appalling
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Green Motion Car and Van hire offers its customers - both leisure and business the opportunity to enjoy great value vehicle rental, while helping to reduce the impact of global CO2 emissions associated with road travel.