This was my third booking with Green Motion Larnaca. The first two rentals were excellent, and I gave very positive feedback.
For this latest booking, my reservation became non‑refundable 48 hours before pickup. Around 12 hours into that period, the Iran conflict led to airspace closure, and my flight was cancelled, so I contacted the station roughly 24–36 hours before pickup.
I was told I could rebook for later dates instead of losing my payment, but the new quote for the same car and full insurance was higher than the price on Green Motion’s own website for the same dates, even after I sent screenshots. When I asked them simply to match the website rate, they refused, told me it was “better to cancel”, and then did not cancel so the booking went through as a no‑show.
The amount at stake was only 115 EUR, but as a matter of principle, I cannot justify continuing to give regular business to a company that will not align its offers with its own published prices, especially after promising flexibility during an exceptional disruption. We have multiple potential rentals each year, which will now be directed to other providers—a real shame, given how strong our first two experiences were.
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Green Motion Car and Van hire offers its customers - both leisure and business the opportunity to enjoy great value vehicle rental, while helping to reduce the impact of global CO2 emissions associated with road travel.