We rented a car at Edinburgh green motion on 22 July and returned it on 2 August. We originally booked through Carjet who passed our booking on. We paid £1505 - same as many other reviewers (over $3000 Australian)We returned it on time, in good condition and with a full tank of fuel. We unfortunately received a fine for driving a non electric car up to Durham castle (had no idea) £68 with Green Motion adding a further £68 administrations fee.It is now 11 weeks - 55 business days and NO REFUND!We have started a dispute with our credit card bank to try to reclaim our funds.We have tried emails phone calls. ABSOLUTELY useless trying to phone their 0333 888 4000!We are now writing reviews - which is now obvious many people are experiencing the same problem.We will go down the path of filing a complaint with the citizens Advice Scotland too.DEFINITELY DON’T use Green Motion.
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Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
