Scammed me out of 140 pounds even though I tried countless times to get into contact with you and green Motion that I had left my credit card back in South Africa by mistake and was trying my best to find a resolution only to be refused to pickup the car and denied a refund multiple times. I called multiple times the day before and morning of. I even emailed multiple times and left a voice mail still nothing.The call centre staff were not helpful at all and the first was just blatantly rude. Not only could I not pickup the car i was essentially left in the lurch and had to rent another vehicle for a higher price and still didn't get the money I had already paid back.Ruined my entire holiday and I feel scammed and frustrated that I ever trusted easy jet or the car division. Still waiting on a resolution on my complaint. I just want my money back at this point. Green Motion Edinburgh never responded to a single call. voice mail or email. They even lied and told me at the desk not to worry easy jet would refund me automatically as the transaction/pickup could not be completed.Only to be told that its not easy jet cars problem and that I won't be receiving my money back by the first call consultant. It took me until 10pm to get to my hotel due to all this and completely ruined my holiday and I lost a full day due to the car department and my easy jet flight being so delayed. Shocking experience in every regard. Just want my money back ...
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Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
