AVOID AT ALL COSTSGreen Motion Newcastle (airport area) make money from Charging Customers Exuberant Repair fees for Pre-Existing Damage. On pick up the staff are very relaxed about any pre-existing damage to the vehicle - but on return they will hold you liable for every slight blemish, regardless of if it happened before your rental. They appear to be the cheapest but after returning the vehicle they will find scratches and charge you excessive amounts for the “repair”! In my case, they looked everywhere and only found a slight scuff on the rear bumper (not visible to the naked eye). Unfortunately for them, after rubbing it with a cloth it didn’t pass the minimum size threshold. So, they started looking under the car, yes that’s right under the vehicle! They eventually found a 1 inch chip in the paint under the plastic bumper which would cost £334 to repair. Outrageous doesn’t begin to explain this behaviour. Despite my efforts to request digital proof of the bumper’s condition prior they pressed ahead with the extortionate charge!Do not use this company, it’s a scam!
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Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
