This was the worst car rental experience I’ve ever had. Green Motion/USave arethe same company — and both are a nightmare to deal with. I booked the car for 4 days from Los Angeles Airport (Lax).To start, their location is not very close to the airport. You have to take two separate shuttles to get there! We waited over 40 minutes just for the shuttles, and then another hour just to get our car once we finally arrived.The worst part was their insurance scam. They refused to accept my valid insurance through my personal car insurance and my credit card — both of which fully cover rental cars. They insisted I buy their overpriced insurance at more than $50 per day, or they wouldn’t give me the car! I already paid for the car and had no choice to get the insurance!They are so many other charges on my bill that Ive never heard from other rental car companies : concession fee, facility fee recovery, tourism fee, vehicle license fee, and local!!! They are not substantial range from $5 to $15 each, but it ads up!!!The whole setup felt intentionally confusing and designed to upsell. The staff was unhelpful, and kept saying that there is nothing they can do!!! Avoid this company at all costs. If you’re renting a car at LAX, go with a reputable, well-known company. It’s not worth the stress, wasted time, and unexpected fees.
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Green Motion Car and Van hire offers its customers - both leisure and business the opportunity to enjoy great value vehicle rental, while helping to reduce the impact of global CO2 emissions associated with road travel.