greenpan.com

1.3
1.3 Based on 121 reviews

GreenPan created the original healthy ceramic non-stick cookware. It is the trusted go-to brand for non-toxic, easy to clean and easy to use pots and pans....

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JA77
Products are fine, but they need to improve their returns policy.

I am a repeat customer. I disagree with the people on here who say the Greenpan products are rubbish etc. I have found them to be good, and they seem to work as claimed, although one product did kick the bucket in terms of being non stick. Where they need to improve is with their 14-day returns policy. The 14 day policy isn't a "policy" as such as the Consumer Rights Act requires distance sellers to provide for a 14 days return policy, therefore their policy is to merely comply with the law. But "best practise" in e-commerce is to give purchasers at least 30 days. With non perishable products, many give more than 30 days. I would urge Greenpan to reconsider their 14 days policy, which isn't really a policy, as its the law, and replace it with a more user friendly one, which won't leave them with angry, frustrated customers.

4
Date of experience: May 05, 2023

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Business Details

  • GreenPan created the original healthy ceramic non-stick cookware. It is the trusted go-to brand for non-toxic, easy to clean and easy to use pots and pans.

  • language https://www.greenpan.com

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