First dishwasher session out of the box (without using) and horrified to see permanent stains and blemishes on the stainless steel rim around the ceramic. When contacted customer care this is what they said'"Dear ,Thank you for reaching out to us.For purchases made via Myer stores, please contact the Myer customer service centre for further assistance.They can be contacted via Myer hotline at 13 69 37 or you can choose to email them at myer.customerservicecentre at myer.com.au. Thank you and have a nice day,Kindest regards,Morgan Customer Service Representative The Cookware Company" which was completely useless. I emailed back asking for specific help with the blemishes and again helpful Morgan replied with "Hi XXX (got my name wrong),Thank you for your reply,Based on the image, we're unable to conclusively identify the issue or determine whether it’s due to a fault with the pan or another factor. We understand this may be frustrating, and we’re here to support you as best we can. Please do not hesitate to contact us if you need any more help. Thank you and have a nice day, Kindest regards,Morgan Customer Service Representative The Cookware CompanyIt's my first and probably last experience with this company. They also had damning reviews in the Guardian article titled " Toxic truth? The cookware craze redefining ‘ceramic’ and ‘nontoxic" published on 09 June 2025 regarding the veracity of the '100% non toxic claims'.. when tested by a 3rd party independent lab showed amounts of lead. I wish I had seen this article prior to my purchase.
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GreenPan created the original healthy ceramic non-stick cookware. It is the trusted go-to brand for non-toxic, easy to clean and easy to use pots and pans.
