My Greenworks Lawn mower works great for the 2 months I used it before winter began.I had received information when I purchased it that the batteries needed to be charged every 3 months if not used. Since I live in northern Vermont, it only is used 6 months per year.So, I charged the batteries at the end of February/beginning of March. One charged fine, showing 4 lights (charged) quickly. The second showed 4 lights quickly on the battery, but a light on the charger flashed red and then held on solid red. I called Customer Service (they were very nice and helpful) to report the issue. According to the Service Rep I need to keep the batteries in my house - not my garage, which, since I'm in Vermont, falls far below freezing many times during the winter - and below freezing temperatures can affect the batteries.I actually spoke with two Service Reps. The first said I should charge the batteries in above freezing temps. We were disconnected before we finished the conversation. The second Rep said to keep the batteries inside the house when it was freezing or below.Now I have to find somewhere inside my house to store the batteries and charger. It's a small house so that will be a pain.
Claim your business profile now and gain access to all features and respond to customer reviews.
Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks.
