I thought I did my do diligence in checking reviews of the company Greenworks. They did not allow for an extended period of time ( past the 30days) during Christmas even though an email conversation had started on Dec 29th to inquire about a return. They just told me today that a return label would not be issued. I got the impression that they would find any excuse NOT to accept a return/refund.
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Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks.