I ordered a self propelled lawn mower and an extra battery from Greenworks. My battery was delivered on schedule but no mower. Yet Greenworks claimed they delivered the mower too and charged me for it. FedEx delivered the battery and backed me up with a picture that showed they didn’t deliver the mower. They also claimed that they never receive the mower from Greenworks for delivery. Greenworks ended up refunding the cost of the mower but would not accept the return of the battery. I had to file a claim with Chase and Chase refunded my money. Kudos to Chase. I’m not sure if Chase made it happen but Greenworks refunded the money for the battery as well. Greenworks has absolutely no customer support. They never returned a call or responded to my complaints so I have no idea what happened.
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Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks.
