The batteries are extremely hard to install and remove. The company told me that it is just the design (it's a poor design)the customer service rep. hung up on me as I asked to speak to a manager.unless you want to wrestle with theses batteries i suggest thatDO NOT BUY ANY OF THESE PRODUCTS
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Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks.
