delivery and customer service is poor. I ordered a battery operated lawnmower that included 2x24v batteries and the charger. Zero communication about delivery for ten days then the lawnmower arrived but was bare, no batteries or charger. I filled in the contact us form on the website as I called the number in Germany to be told she couldn't help and I had to fill in the form. About 5 hours later battery and charger turned up.Concern about a failed delivery and a lack of confidence generally was entirely caused by the dire communication from the company. Lawnmower seems good on first view but the company is not helping itself at all by very poor communication with customers and the lack of a UK phone number.
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Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks.
