Genuinely one of the worst customer service experiences I've ever had with a company. I placed an order on their UK website on 21 March and as of today (9 April) I have not received the items, and have no idea when to expect them or if they're even coming. Their website says delivery in 3-5 days but that's clearly not accurate. I've tried contacting support on their website and got no response, replied to my order invoice email which was no help, and finally ended up phoning a number I Googled on two occasions only to find out that Greenworks doesn't have a way to contact them directly for customer service and its a third party company in the UK who handles enquiries for them and forwards them on. I've done what this third party company advised to cancel the order but at this point I have no faith. Will never order from them again.
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Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks.
