I've bought numerous items from greenworks. Last one included SKU 2305102TMODEL# PH80L00. I was looking for just the chainsaw that would work with this. I didn't realize there were multiple pole types as there is no compatibility check on the website. (I know realize, after calling, I could have looked at the online book.) Silly me for not just knowing this. Received Oct 22nd, while all the leaves were falling (I opted to wait until they all fell), opened the box Nov 24th, and realized it was the wrong attachment. Called to see if I could exchange. I was told it was over 30 days. Great, I now have a tool attachment that cost over $130 dollars sitting in my garage that I can not use with anything. There should be some logic involved with a 30 day return policy. I was asking for an exchange, but you can't even do that? Not impressed, I should have bought something different from a local store that I could have returned if this is the nonsense expected from GreenWorks. A policy is not law, and common sense should be used.
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Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks.
