I bought a Greenworks lawnmower and it stopped working the very first time I used it. I immediately called their customer service and explained the issue. The representative tried to troubleshoot with me, but we couldn’t get it working.To make matters worse, I was told that the warranty is void the moment you use the mower, which makes absolutely no sense for a product designed to be used. Their only solution was for me to pay out of pocket for repairs, and the nearest authorized repair person is over 100 miles away.This entire experience has been incredibly frustrating and disappointing. I expected much better from a company that markets itself as eco-friendly and reliable. I strongly recommend avoiding Greenworks products altogether due to poor quality and even worse customer support.
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Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks.
