Do NOT purchase from Greenworkstools.co.uk! Ordered a spare mower blade over a month ago. Allegedly dispatched next day, but I've never received it, and despite numerous attempts to contact customer services, no-one will tell me where it is or cancel the order and issue a refund, as I have requested on several occasions. Had a couple of meaningless and unhelpful responses to my case, then deafening silence and no resolution. Cannot talk to anyone on phone or any other way other than starting a "case" online, which nobody responds to. Shocking way to do business. Will now have to pursue refund through credit card company. Would never ever buy anything Greenworks again. It's like buying a car you can't get parts for: Utterly useless and waste of money!Update: Have now received a sarcastic response from Greenworks - no apology - and a refund. Apparently my order was "lost in transit". I love the mower, but would still never buy from them again given how shockingly they treat customers!
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Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks.
