I bought a Greenworks Optimow 15 robot in March 2023, it basically died in May 2025 and wouldn’t charge. It has been with HandyIreland now for 13 weeks for repair. The seller stated that Greenworks take over the warranty after a year. Despite several emails I’ve only received automated replies stating they will get back to me promptly and they are uncontactable by phone. Basically their after sales service/repair is absolutely scandalous and a disgrace. This was not a cheap buy. I’m single, work full time and bought it to make my life easier. Instead I’m stressed beyond measure. Don’t waste your hard earned money
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Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks.
