I'm quite disappointed with the Greg's at the ASDA express in Salford quays on Trafford road. I understand it's a franchise but they are still obliged to follow Greg's policies every time I have a redeemable voucher on my Greg's app. They mysteriously tell me that app is down and I know this is something that has happened with my colleagues too because they have the same issue. The other day I went in and I had a free breakfast item on my app straight away the woman jumped in and said the apps down I pointed out that that's not really my fault and then asked why it's always down she said that's just something they're told to say. And then I saw somebody use the app as I was leaving as I had gone to use another service in the garage. I've spoken to some of my colleagues have said they found that this has happened with them whenever they have any items to redeem. I really don't feel that this is fair I mean they can't be saving too much or losing too much by redeeming these vouchers. They have a contract with Greg's and they obliged to follow their rules. I also don't like being lied to. I mean I suppose the main point of it is that somebody might have ordered something gone to pay for it with their voucher and then because they've got it ready they're more likely to then just pay with their cash instead I wonder if that's the reasoning behind it more? Either way it's dishonest and sneaky I don't know if it's down to the individual manager there. Or the manager of the petrol station or whoever has that franchise. But people need to be aware of this and if anybody's had a similar experience at this Greg's on Trafford road has to express near the exchange square tram station post it
Claim your business profile now and gain access to all features and respond to customer reviews.
The Home of Fresh Baking â Greggs.co.uk. Find your local shop and pick a great deal on sandwiches, cakes and hot snacks including our legendary sausage roll.
