Honestly, I am so disappointed with this Grey company 😔💔
When I first started using the app, I was very happy 😊. I created my account with my details and even generated a link to verify a U.S. account 🇺🇸. During the process, I used my local Nigerian bank (Opay) 🏦 to send a small amount of money just to confirm if the app truly works. The money went through successfully ✅, and that made me trust the app even more.
Later on, a good friend of mine, Christopher, who lives in Leesburg, Alabama (USA) 🇺🇸, sent me $699 from his U.S. Direct Express bank to my Grey account 💸. This transaction was done on December 3rd, 2025 📅.
Can you believe that up till today, I have not received the money at all? 😡😢 I am very upset because this company has basically held my money, and I feel completely disappointed. I trusted the app because my local Nigerian transaction worked, but when a much bigger amount was sent from the U.S., it never reached me.
When I checked the transaction status, I was told to wait three business days ⏳. But since December 3rd last year till now, haven’t three business days already passed? 🤷🏽♂️ Yet, there is still no money showing on my Grey dashboard 📵.
I even reported this issue to Grey company on TikTok 📱, but I received no response at all 🚫.
For clarity, the bank through which the money was sent into the Grey app is Lead Bank 🏦.
This whole experience has been very frustrating and disappointing 😔💔.
Claim your business profile now and gain access to all features and respond to customer reviews.
As the digital economy continues to grow globally, there’s a growing demand for efficient and accessible financial solutions for digital nomads. Grey is at the forefront of providing secure and convenient global banking solutions to meet the needs of customers and businesses.
Our primary focus is emerging markets, and we have created a range of services that enable individuals and businesses to own and manage their foreign bank accounts easily, including currency exchange, receiving payments from 80+ countries, and access to virtual cards. The mission is simple- to provide simple international banking to everyone, no matter where they are. That is the foundation of what we do at Grey.
For us at Grey, it is beyond just building remittance solutions. We sincerely want to enhance the interconnectivity of the evolving gig economy in developing countries; improving how we deal with cross-border remittance is just one way. Our team includes some of the brightest minds from diverse backgrounds working together to build solutions that our users love.
With a Money Service Business license from FINTRAC in Canada and FinCEN in the USA, Grey Inc., a company duly incorporated under the laws of Delaware, USA, is the provider of Grey’s services.See more
