My friend was visiting from out of state and we purchased a bus ticket for her return home. At the time of departure, the bus was scheduled to pick up in a parking lot and was 20 minutes late. Unfortunately, we were unaware that she needed to download the ticket in advance, and her phone became unusable due to data issues. There was no kiosk available in the parking lot, and the driver was unhelpful, refusing to let her board. As a result, she missed the bus, and my 45-year-old friend is still stranded here. We contacted the company after the incident and were informed that nothing could be done. We've reached out to local churches and assistance organizations, but none have funds available for a bus ticket. We're out of options, and her father is seriously ill, adding to the urgency of her situation. Be cautious if you're boarding in a parking lot without a printed ticket, as they will not accommodate you.
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Greyhound’s iconic brand is synonymous with affordable long distance travel in North America and a unique national network.
Founded in 1914, Greyhound Lines, Inc. is the largest provider of intercity bus transportation, serving more than 3,800 destinations across North America with a modern, environmentally friendly fleet. It has become an American icon, providing safe, enjoyable and affordable travel to nearly 18 million passengers each year in the United States and Canada. See more
