My experience with the company, particularly the property management team, has been nothing short of appalling and deceptive. If I could assign zero stars, I would. Over a month, we received multiple unfounded and completely inaccurate notices left at our door. On one occasion, they falsely claimed we owed money for renters insurance and a late fee, despite our insurance being on file and rent paid on time. Their demand to 'pay or vacate' was simply intimidation based on misinformation. Later, they issued another false notice accusing us of failing to clean up after our pet, which was entirely untrue. This notice threatened lease termination if we didn’t comply within seven days. Following their instructions, we vacated the apartment within the specified timeframe. Shockingly, we were then charged a hefty fee for 'abruptly ending the lease,' despite their own notice demanding our departure. This practice is predatory and utterly unacceptable. Additionally, the apartment itself was in disarray upon move-in, violating standards for a safe and habitable living space. We faced issues like a roach infestation and malfunctioning appliances, all attributable to negligence. The overall environment was unsafe and uncomfortable. Between the false notices, unsatisfactory living conditions, and the unjustified charge, this has been the most unprofessional and distressing rental experience imaginable. I urge the company to retract all false notices, remove the unjust charges, and take responsibility for the unit's condition. For anyone considering renting from a property managed by them: proceed with caution and document everything.
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