This has been the worst living experience I've had. While the first unit wasn't terrible, the additional fees kept increasing. When we transferred to a smaller unit, we were charged a $1000 fee for the move and an extra $191 for using both units on the move day. When we finally saw the new unit on move-in day, it was in terrible condition — unclean, with cabinet doors improperly hung and damaged floors. The thermostat was also non-functional. We are now leaving for good, but the management falsely claims we were evicted to keep us from moving. We left the previous unit in excellent condition, even steam cleaning the carpets. They took our deposit claiming they replaced the carpets, but we later discovered they upgraded to tile without informing us. My deposit was $2600, yet they deducted $500 without explanation. They charge a deposit for damages and add a monthly fee for potential future damages, which seems redundant. The office staff is friendly until the lease is signed; afterward, they become unhelpful. I advise anyone considering renting here to have sufficient savings to cover unexpected charges. We are leaving town entirely due to the lack of support for renters.
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