I was a foot passenger. We were told to check in 2 hours before sailing. The sour woman at the Douane seemed resentful of her role and failed to provide any information about where to go and what to do. Grudging and incomplete are words that spring to mind. Then, no explanations - we had to wait and wait and wait to be allowed on. It was evening and became cold. It was a nasty experience. Eventually were allowed on. The next day - a mere 18 hours after departure, we were all kicked out of the cabins we'd paid for. No explanations. Six boring and uncomfortable hours later, after all the trucks, cars, bikes etc foot passengers began to leave. The information was only given in Spanish, so several people who only spoke English were left to work out what was happening and what to do. We were the last to leave - no thanks from staff, no pleasant farewell. Just a stony look. Customer service is seriously lacking. I would NOT recommend this trip and I had intended booking a return journey in November. The only good part of it - the dining room staff. LOVELY people.
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Grimaldi Lines Γ¨ una compagnia marittima di navigazione. π’
Collegamenti da e per l'Italia:
Sardegna e Sicilia π
Spagna πͺπ¦
Grecia π¬π·
Tunisia πΉπ³
La mission del Gruppo Grimaldi Γ¨ fornire servizi efficienti, affidabili, innovativi e di alta qualitΓ per il trasporto marittimo di merci e passeggeri perseguendo un processo costante di identificazione dei bisogni e delle aspettative dei propri clienti.
Il Gruppo Γ¨ dedito alla ricerca dellβπππππ₯π₯ππ§π³π, alla π«ππ¬π©π¨π§π¬πππ’π₯π’πΓ π¬π¨ππ’ππ₯π e a soluzioni di trasporto che promuovano una π¦π¨ππ’π₯π’πΓ π¬π¨π¬πππ§π’ππ’π₯π. See more
