We traveled with Grimaldi Lines from Ancona to Igoumenitsa and unfortunately the overall experience was very disappointing.
The ship was extremely old and poorly maintained. Many of the sofas were broken, and in general the entire vessel felt neglected. Rather than a proper passenger ferry, it felt more like a worn-out boat. The common areas lacked care and attention to detail.
Additionally, people were smoking in the common areas, both regular cigarettes and e-cigarettes, without any apparent control. Some passengers were also sleeping on the bar sofas, which contributed to a disorganized and rather unpleasant atmosphere.
The restaurant service was particularly poor β it felt like a third-rate cafeteria in terms of both organization and quality. The bar was no better. Overall, the onboard services were far below the standard one would expect on an international route.
The only positive aspect was that the ship itself was relatively clean, and the staff were very kind and polite, which we genuinely appreciated.
However, considering the condition of the ship, the lack of supervision in common areas, and the poor quality of services, we cannot describe this as a satisfactory travel experience.
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Grimaldi Lines Γ¨ una compagnia marittima di navigazione. π’
Collegamenti da e per l'Italia:
Sardegna e Sicilia π
Spagna πͺπ¦
Grecia π¬π·
Tunisia πΉπ³
La mission del Gruppo Grimaldi Γ¨ fornire servizi efficienti, affidabili, innovativi e di alta qualitΓ per il trasporto marittimo di merci e passeggeri perseguendo un processo costante di identificazione dei bisogni e delle aspettative dei propri clienti.
Il Gruppo Γ¨ dedito alla ricerca dellβπππππ₯π₯ππ§π³π, alla π«ππ¬π©π¨π§π¬πππ’π₯π’πΓ π¬π¨ππ’ππ₯π e a soluzioni di trasporto che promuovano una π¦π¨ππ’π₯π’πΓ π¬π¨π¬πππ§π’ππ’π₯π. See more
