We engaged this service to manage paid advertising. After over three months, no ad campaigns had been initiated. Throughout our interaction, deadlines were constantly pushed back, and execution was postponed while attention shifted to workshops, strategy discussions, and 'offer optimization.' Although strategy is important, the main service we contracted for—launching and overseeing ads—was never fulfilled. When we voiced our concerns about the lack of execution, the narrative was consistently reframed as a 'partnership' where our progress relied on us doing more work, joining additional sessions, or altering our approach. Accountability for the delays was repeatedly placed on us, even though execution was the service we hired them to deliver. Instead of accepting responsibility, communication turned defensive and dismissive. Valid concerns were met with lectures and implications that we were at fault for wanting the ads to actually launch. This dynamic demonstrated that the relationship prioritized their process over delivering results for the client. Based on our experience, this is not a service anyone should consider engaging with. The inability to provide the core service, alongside shifting blame and unprofessional communication, indicates a lack of accountability that poses a significant risk. Anyone contemplating this service should proceed with caution and demand clear, enforceable timelines, specific delivery milestones, and written refund terms before committing.
Claim your business profile now and gain access to all features and respond to customer reviews.
Grit & Gains Media is a results-driven digital marketing agency specializing in scaling businesses with bold strategies and sharp execution. From performance marketing and content creation to full-service advertising management, we craft campaigns designed to dominate. Our relentless focus on measurable results ensures every dollar works harder, driving growth and delivering impact. Trusted by ambitious brands, we don’t just market—we build momentum, fuel success, and help businesses achieve unstoppable growth. See more
