I contacted the owner to discuss my experience following an interaction with one of the employees. Instead of addressing my concerns, he responded in a dismissive and unprofessional way, suggesting my feedback was insincere or overly emotional. His reply included remarks like, 'Please reflect honestly on yourself. Success as an entrepreneur requires radical self-awareness. We built this organization on honor, integrity, and respect, which you clearly lack. P.S. Stop gossiping like a girl. Be honorable and remove that review as it’s a complete fabrication. A person of integrity wouldn’t gossip and ruin reputations. That’s disgraceful behavior.' I found this language inappropriate and unwarranted, especially since I approached the matter in good faith. There was no discussion about my product being accepted or declined, so the implication that I was upset about being 'turned down' is incorrect. I share this experience to inform others about how feedback and concerns might be handled. I value professionalism and respectful communication, which unfortunately was not evident in this exchange.
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