First of all, I found the language used to be unacceptable. (I received an email containing vulgar language). Now, let's review the facts. I was waiting for the representative at 12:25, and at 12:35 I received a message saying he would be 5 minutes late. After that time passed, I got another message asking for an additional 8 minutes. When that time elapsed, I informed him I was still waiting. Then, 20 minutes past our scheduled appointment, I got another message saying he was still behind and requested I wait longer. At 1:00 PM, a full 30 minutes after our appointment was meant to start, I ended the call and logged off to return to work. I expected him to reach out to reschedule. Instead, I received a message stating, 'We reserved time, prepared a strategy, gathered data, and even had case studies ready for your business. But… you didn’t show.' and 'This is your chance to make amends and keep your promise.' It felt as though I was being blamed for the situation. I anticipated an apology for wasting my time and a reschedule. It seems like there are issues within your organization that need addressing. Thanks for making it clear that I need to keep searching for a marketing company. Good luck.
Claim your business profile now and gain access to all features and respond to customer reviews.
Grit & Gains Media is a results-driven digital marketing agency specializing in scaling businesses with bold strategies and sharp execution. From performance marketing and content creation to full-service advertising management, we craft campaigns designed to dominate. Our relentless focus on measurable results ensures every dollar works harder, driving growth and delivering impact. Trusted by ambitious brands, we don’t just market—we build momentum, fuel success, and help businesses achieve unstoppable growth. See more
