We contracted this service to manage paid advertising. After over three months, no ad campaigns were launched. Timelines were frequently adjusted, and execution was deferred while the focus shifted to workshops, strategy discussions, and 'offer optimization.' Although strategy is valuable, the primary service we paid for—ad launching and management—was never provided. When we raised concerns about the lack of execution, the narrative was consistently reframed as a 'partnership' where our progress relied on us doing more work, attending additional sessions, or altering our approach. Accountability for the delays was repeatedly placed on us, despite the fact that execution was the service we hired them to provide. Instead of accepting responsibility, communication became defensive and dismissive. Valid concerns were met with lectures and implications that we were at fault for wanting the ads to actually go live. This dynamic made it clear that the relationship prioritized their process over delivering results for the client. Based on our experience, this is not a service anyone should consider engaging with. The failure to deliver the core service, combined with shifting blame and unprofessional communication, indicates a lack of accountability that poses a significant risk. Anyone contemplating this service should proceed with caution and demand clear, enforceable timelines, specific delivery milestones, and written refund terms before committing.
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Grit & Gains Media is a results-driven digital marketing agency specializing in scaling businesses with bold strategies and sharp execution. From performance marketing and content creation to full-service advertising management, we craft campaigns designed to dominate. Our relentless focus on measurable results ensures every dollar works harder, driving growth and delivering impact. Trusted by ambitious brands, we don’t just market—we build momentum, fuel success, and help businesses achieve unstoppable growth. See more
