I paid $5,500 for TikTok marketing services through this agency. After signing up, I attended one onboarding workshop and was told the onboarding process would take 3–4 weeks before any campaigns would actually start.
Within a couple of days, I decided not to move forward and requested cancellation on February 23, before any real work had begun.
At the time of my cancellation:
No ads had been launched
No marketing campaigns had been created
No access to my advertising accounts had been requested
No deliverables had been produced
Despite cancelling early and requesting a refund multiple times through text and Discord, my requests were ignored.
What made the situation even more concerning is that the agreement was only countersigned by the company after I had already requested cancellation, which raises serious concerns about how they handle agreements and client disputes.
Communication became extremely slow once payment was made, and resolving the issue has been very frustrating.
My experience was paying $5,500 and receiving no actual marketing services.
I strongly recommend doing very thorough research before committing to a large payment with this company.
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Grit & Gains Media is a results-driven digital marketing agency specializing in scaling businesses with bold strategies and sharp execution. From performance marketing and content creation to full-service advertising management, we craft campaigns designed to dominate. Our relentless focus on measurable results ensures every dollar works harder, driving growth and delivering impact. Trusted by ambitious brands, we don’t just market—we build momentum, fuel success, and help businesses achieve unstoppable growth. See more
