I would give them zero rating if possible. I have had problems with both their delivery service and their store on Beverley Road in Hull. Deliveries. I stopped using them because what I ordered was often not there. When you insisted that you did not want substitutes, they would deliver half empty or worse orders. How bad is that? Customer service. Sometimes staff who lose their rag for no obvious reason. And address you with a degree of overfamiliarity which is just plain obnoxious. And then they whinge to the media when people are like that with them. The term 'poor service' is generous. The latest. They are letting aggressive marketers operate outside their stores. I experienced a group of them a few days ago. Energy switchers. These characters are obnoxious. Their manner is rather like aggressive beggars. ASDA think it is OK for aggressive marketers to confront customers as they enter and exit their stores. It is not OK. The staff, security and managers do not give a damn. They fob you off with the usual verbal, It is all insincere and totally cynical. Why bother complaining? Just turn your back on them. ASDA will now be blacklisted. Blackbooked. And what goes onto my blacklist also goes onto those of my 4 kids and 10 grandkids. Bye ASDA. You have lost thousands of pounds worth of custom from me and my relatives.
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