groceriesapparel.com

1.6
1.6 Based on 45 reviews

Eco-friendly California-based fashion apparel brand. Made in U.S.A. with organic fabric and non-toxic dyes. Sexy and comfortable women's and men's clothing...

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Marigold W.
Terrible Customer Service

The quality of the clothes I ordered was really, really awful. I ended up returning a pair of shorts because my boyfriend pointed how poorly they were made and he could tell when I tried them on. I liked the shirts I got and wore one of them once. Then I followed the care instructions on the label EXACTLY when washing and yet the shirt shrunk the first time I washed it... Not to mention, looked like it was years old too. I reached out to them immediately, and they asked for pictures. I sent them. Then they told me because it had been washed, they couldn't accept the return or refund... I told them that I followed all wash & care instructions and did everything to take care of the item yet it was falling apart and too small now. I don't think I should have to pay for a low-quality product that is one-use only, considering they are all about being "ethical" and "sustainable" They have no interest in making things right with customers. They will just refer to their "policy" a million times, no matter what you say. I can't tell if their customer service is outsourced or if all the people who work there are just unkind unsympathetic jerks who don't care if you spent your hard-earned money on overpriced low-quality clothes. They got their money.

1
Date of experience: Mar 14, 2023

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Business Details

  • Eco-friendly California-based fashion apparel brand. Made in U.S.A. with organic fabric and non-toxic dyes. Sexy and comfortable women's and men's clothing

  • language https://groceriesapparel.com

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