When Walmart rolled out their delivery service I thought that was amazing and that Walmart hit a home run. But, for the past several months that I've paid for their monthly subscription the delivery has been unacceptable. I have to get my medication prescriptions delivered. I have specific instructions noted as well as a signature to be required. Each month, in the past 3 months, I've had the first 2 drivers throw my prescription at my apartment door and walk off. I heard the bang and opened the door reminding them that I must sign for the prescription. The last delivery i didn't hear anything but received an email stating the prescription was delivered and left at my door. That is not the instructions on my account. So I went to the door and no package. So I called the pharmacy and they were great to reprocess my prescription. I did call Walmart customer service each of the 3 times and requested a supervisor to call me back. I have yet to hear from any supervisor from Walmart. So this wonderful idea to deliver has gone to crap because Walmart apparently doesn't know how to hire supervisors that return customer requests nor do they know how to speak to the delivery service to correct this huge issue. I'm considering canceling my yearly subscription just because I got no reply from the responsible supervisor at Walmart.
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Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores, headquartered in Bentonville, Arkansas.