I am very impressed with the customer service! I purchased and installed a kitchen tap from a local store over a year ago. The spray switch stopped working properly, resulting in a disappointing half spray. Although the website listed a 1-year warranty, I found a response indicating a 5-year warranty. I filled out the form on the website on New Year's day, and a representative got back to me as soon as the office reopened, stating they would send a new spray head. It arrived within 10 working days as promised. I'm very satisfied with how this was handled and now have a fully functional tap.
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GROHE - Luxury fittings for exceptional bathrooms and kitchens. Our range of bathroom taps, showers, shower heads and kitchen mixer taps includes designs to suit all interior styles and budgets.
