Why is it just acceptable these days for companies like this to sell complete toot that doesn't work and never get back to their customers when they get in touch? Can't get them on the phone, no chats or Twitter pages and the following email unanswered. Stay away!!I can count on one hand the number of times I've used the trimmer since purchasing it from you. It's gotten to the point now where I'm leaving it on charge for a full 24 hours in the vain hope that it'll actually see me through a session and do what it's advertised to do. It does not hold charge and won't even keep working for the 15ish minutes I need it for.Can you help please, as this product really isn't old enough to decide it doesn't want to hold charge anymore.The most disappointing thing is that I came to you after having a very similar experience with the company Balls, who provide the exact service you do. Are these units all just the same? Do they all come from the same warehouse in China? I can't see/feel any difference between this product and theirs. Very disappointing.
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