Like many others, my experience is the same. The product doesn't work as advertised. They charge you for a refill you never ordered and refuse to refund or let you cancel until two days after you receive the product! This is very shady. BEWARE OF THIS PRODUCT.
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Groomie™ is the world's most efficient head shaver for bald people. We also offer a variety of other cosmetic, personal grooming and hygiene products.