CAUTION: I ordered this item as a gift and was offered a special price with a refill purchase, which I accepted when buying the kit. I was assured I could cancel anytime, but that turned out to be false. Recently, my credit card was charged for a second refill as part of a subscription I didn't want. I contacted them immediately to cancel since I don't even have the product; it was a Christmas gift for my brother, who didn't like it. I've sent five emails and followed their cancellation steps, but I keep receiving a message stating I need to wait for more product and evaluate my experience first. I don't even have the item. I simply want to stop the ongoing charges for something not being used. I'm now disputing the charge and might have to consider legal action to prevent further charges from this company due to their misleading practices. It might be easier to just close my card. This has been an extremely frustrating experience.
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Groomie™ is the world's most efficient head shaver for bald people. We also offer a variety of other cosmetic, personal grooming and hygiene products.