I've had the exact experience everyone else has described. I haven't even used the product enough to give that a review, but the experience with them in whole is awful. Enrolled in an auto-ship I had no idea about until charged. The replacement head hasn't even arrived for me to even attempt a return as tracking only says a label was created and that's it. Responses to emails take at least a week, and then they have to "approve" your return request. I finally just started a dispute with Paypal to hopefully get my money back for an auto-ship replacement head that I haven't received.
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Groomie™ is the world's most efficient head shaver for bald people. We also offer a variety of other cosmetic, personal grooming and hygiene products.