I had a great experience with both the product and customer support. I accidentally ordered the grounding mat twice and contacted customer service—they responded very promptly and were extremely helpful. The mat I originally ordered was on backorder, so they upgraded my order so I could receive it sooner, which I really appreciated.There was also a mix-up where I received an unrelated product, but they corrected it quickly and sent my plush grounding mat with express shipping. Everything was handled smoothly and professionally.I’ve now been using the plush grounding mat and have already been experiencing the benefits. Thank you to the team for turning a situation that didn’t start smoothly into such a positive experience. Excellent service and a great product!
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