Review Time
Grooni earthing advertised a February 2026 additional 20% off ad by using the code LOVEPULSE. When I actually tried to use it, it only gave 10% off, not the 20% off, as stated in the Ad. When I complained via email, Regina Gate replied that it meant a sliding scale of 10 - 20% off, not the advertised 20% off. I went back and read the whole ad page at least 5 times. It states very clearly, ADDITIONAL 20% OFF, not the false, misleading sliding 10 - 20 % off Regina Gate stated to me. I emailed Regina Gate, informed her of her lies and falsehoods, told her to either give customers the 20% OFF or take down their lying Ad, So far, No RESPONSE to my last email. Their last ad also repeated the same false, misleading, lying Ad. I told her to correct the ad, because, we, her loyal and long term customers Deserve better. what a shame.
Grooni earthing advertised a February 2026 additional 20% off ad by using the code LOVEPULSE. When I actually tried to use it, it only gave 10% off, not the 20% off, as stated in the Ad. When I complained via email, Regina Gate replied that it meant a sliding scale of 10 - 20% off, not the advertised 20% off. I went back and read the whole ad page at least 5 times. It states very clearly, ADDITIONAL 20% OFF, not the false, misleading sliding 10 - 20 % off Regina Gate stated to me. I emailed Regina Gate, informed her of her lies and falsehoods, told her to either give customers the 20% OFF or take down their lying Ad, So far, No RESPONSE to my last email. Their last ad also repeated the same false, misleading, lying Ad. I told her to correct the ad, because, we, her loyal and long term customers Deserve better. what a shame.
After a couple of weeks of using the grounding mat for my bed, I wake up refreshed and I have noticed my joints are less achy. I am looking forward to how I will feel after months of use. Also I want to say the customer service is excellent! A problem I had was resolved quickly and efficiently.
Very happy with my plush mat and their customer service! They went above and beyond when I reached out after not receiving the product within the time window stated in delivery policies. I was very impressed with their follow thru and staying in touch with updates on delivery! Highly recommend!
I ordered a king size mat but was later told that due to global logistics they werent sure when they would receive it to ship it to me. Regina was super accommodating on my refund request and I ordered one they had in stock. Great company to deal with
My husband ordered a grooniearthing mat as he had heard great things about it. Once we received it he was unaware of the warning that anyone with a medical implant should not use one and since he had a medical pain pump implanted he proceeded to reach out to the company to return it.This company understood his conundrum and happily refunded his money. We are very impressed with their communications, help and support.Thank you for your wonderful customer service!
My mat delivery was delayed because it was out of stock. I contacted Groningen by email. The Groningen team with Regina taking the lead responded quickly and kept me in the loop till the mat was delivered. Great service and model for every company
I received my 12 core PEMF infrared Therapy Mat Pro two weeks ago. Since that time I have used it everyday on level P5 for 30 minutes. It was my wife who had been doing research on PEMF mats and had sent me the link to the Grooni Earthing site. I have been limping for the past year and a half trying to deal with pain on the medial side of my left knee due to osteoarthritis . This issue had stopped me from running, jogging, and even walking without pain. I had over the counter pills for pain relief, topical creams, patella braces and a full knee brace without success. Purchasing this mat wasn’t an easy decision as spending $1000 on something that might not work for me seemed almost too much. However after reading testimonials and reviews and research articles online I decided to get it. I have zero regrets with my purchase so far. To start off the customer service has been phenomenal, Regina answered all my questions very quickly. When the mat arrived I was very impressed with the quality of the product. I honestly was not expecting the quality of mat that I received. Now after using the mat for 15 days straight I currently have no pain in my knee when walking. Yesterday I tried a few jogging steps had no pain but shut it down after 10 steps as I did not want to push my luck. I can’t speak for others but not limping daily and being pain free is priceless! With Grooni’s 60 day money back guarantee I would encourage everyone reading this to try it. As an update I have now used the mat for a month straight and have continued to see improvement in my pain free movement.Thank you GrooniDavid Ross
I sent an email inquiring about my order and received a response in less than 60 minutes. Regina was friendly and provided information regarding my order. Excellent customer service on questions. I will leave another review when the product arrives and we have had a chance to use it.
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