grounded.so

2.5
2.5 Based on 10 reviews

...

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HR30
Gifted an Oasis Mini, Mixed Experience

EDIT: I backed the Oasis Mini as a gift about a year ago and later purchased a second one. This should be a 5-star product but my experience has been more like 2 or 3 stars. I hoped to give one for my mother's June birthday but received an email stating it wouldn't arrive in time. That's okay; I adjusted my plans. I then hoped to give it as a Christmas gift, but it didn't arrive, and my numerous emails went unanswered. They continued to send offers, indicating they were still taking orders but neglecting customers who had already paid. I finally received my order in January, almost a year after my original order. I understand supply chain issues take time, but communication is essential. I'm glad I finally received my order, and the product appears to be high quality.

4
Date of experience: Dec 09, 2024

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