Received a convector heater from JPN Enterprises Ltd via Groupon that had a dent in the front, missing feet to enable the heater to be stood up safely and then it was found not to work. I got a refund but both refused to arrange for collection of the faulty item, suggesting I disposed of it myself. A WEEE product cannot be just thrown in the bin, Groupon ignored this fact and didn't care that I would have to spend time and money on taking it to a recycling centre. I am now reporting them both to the Citizens Advice Consumer Service, who work with Trading Standards as they clearly do not understand the law or care about the correct and safe diposal of a WEEE product.
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Groupon is building the daily habit in local commerce, with a vast mobile and online marketplace offering huge discounts on things to eat, see and do so that shoppers can find the best a city has to offer, at their fingertips.
Groupon celebrate experiences, everyday things that it believes makes life more meaningful. As a company, we thrive on helping customers discover new places, new products and new things to do; giving our customers the extra nudge that they might need to try something new whilst knowing they are supporting their local community.
To date Groupon has sold tickets for 47 million hours of live music and been responsible for 65 million ounces of steak being served, 15 million fitness classes survived and 240 million ounces of coffee brewed.
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