I had a teeth whitening service performed yesterday which I would like to complain about and get a refund. This teeth whitening service was sold as a professional service but it was far from professional. This is for two reasons Number one it was dangerous and not safe, This is because a mouthguard was shoved into my mouth and gel was applied to my teeth without having any kind of teeth guards to hold the gel in place and so throughout the service the bleach slit down my throat which is ingesting dangerous chemicals. Secondly the strength of the peroxide used was 12% carbonyl peroxide, this is an incredibly weak peroxide, available for people to use at home themselves, in fact 18% carbide peroxide is permitable to be used safely at home. At home is not where I was I was expecting a professional service with professional strength bleach. Consequently the service did absolutely nothing for my teeth and did not change the color or whiten them in anyway. I'm seeking a refund because of the lack of professionalism the danger are I was put in with chemicals slipping down my throat and the fact that the service didn't actually work. Groupon's response... We don't give refunds after a voucher is used. No care for the health and safety concerns or consumer law.
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