Very Poor!
Completely unable to reach a human being to make and escalate a complaint regarding a merchant! Groupon hides behind its online chatbot to prevent any customer experience being heard, but happy to take your money straight away!
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Groupon (NASDAQ: GRPN) is building the daily habit in local commerce, offering a vast mobile and online marketplace where people discover and save on amazing things to do, see, eat and buy. By enabling real-time commerce across local businesses, travel destinations, consumer products and live events, shoppers can find the best a city has to offer. Groupon is redefining how small businesses attract and retain customers by providing them with customizable and scalable marketing tools and services to profitably grow their businesses.See more
