groupon.com

I purchased a Groupon Code for a $97 real estate course that expired. I then purchased the SAME EXAC

I purchased a Groupon Code for a $97 real estate course that expired. I then purchased the SAME EXACT COURSE thru Groupon with the same company Acable Agent. This is an online course. When I went to put the code in, it DID NOT WORK. I tried numerous times. I was frustrated, so I created a new account with a different email address. Again, IT DID NOT WORK. I then wrote an email to Acable Agent stating I had no access to their course. I got a response back saying they went ahead and extended my original course for FREE and to reach out to Groupon to seek a refund. Well, after numerous emails back and forth and even getting my bank involved, sharing what had happened, Groupon REFUSED to give me a refund. The merchant says their hands are tied and the only way I could get a refund is with Groupon. Groupon stated that the code was ' viewed ' and when I shared that it still did not work, now matter where I entered it and I was given a complimentry extention, they did not care. Both Groupon and Acable Agent says that I can gift the real estate course to someone... Hahah um, no. There's no one in my world looking to take real estate classes right at this moment. Now I have two of the EXACT SAME COURSE, one is sitting idle- AKA in the tolit along with my $100 bucks. Never again will I use Groupo,n and I suggest others stay far, far away. This is black and white, and there is ZERO gray area, which in today's world, is a death sentence to a company... I don't see Groupon lasting more than 5 years with this policy. All it does is chase away customers... BYE, learned my lesson the hard way like so many others.

Date of experience: Feb 23, 2026