Having taken out contents insurance via Grove & Dean last year, with automatic renewal being included, I was disapointed to not be given the chance to review my position when renewal came up in March, particularly when their renewal price was increased by over 40%. I decided to cancel, prior to the renewal date, but was still charged a £20 admin fee as Grove & Dean had already debited my account, which surely should only be done on the day of renewal. I shall certainly be very wary of this practice in the future and can only cite physical injury at the time as having prevented me from being on top of the situation, as I normally am.
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