Had earlier vented my spleen at Performance direct when in actual fact it is GROVE&DEAN who my anger should be directed at. Even though both companies took my money. Would have gave them MINUS 15!!!I had car insurance thru PERFORMANCE DIRECT on 23/3/26 but as selling my car poss early June I thought would have monthly instalments instead of 1 annual payment. I sold my car yesterday and cancelled my insurance too. Imagine to my horror an e-mail today saying I owed £143.99 as money was credited up front.( Sandra from Performance Direct said its in our T&Cs!!!). The bad thing is an admin fee of £55 was added like earlier fee of £35 to change some details on my policy.My car was insured from 23/3/26 to 09/4/26 a total of 17 days and cost me £212.51 in total. Grove&Dean got 11 months money back( it never stayed with me) and charged me way over the top. THIEVING SODS springs to mind and will make sure in my place of work( over 2,500 employees) not to use these companies for car insurance. How can that figure be justified for 17 days insurance. Am at a loss for words by this underhandness.From an ex Falklands Vet of 23 yrs in Royal Navy. A disgusted Veteran at that.
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