Name: growatt.com
Telephone: 000000000
Rating: 4.3

Belinda Long Guest

Flexible installation for new batteries

It's great that the latest batteries for three-phase systems can be installed even when only 5kWh is necessary, unlike the earlier model which required at least 7.5kWh. Excellent value for the price.

Date of experience: Dec 13, 2025

Erka0764 Guest

2 months ago

Contacted support for connectivity issues...

I reached out to the support team regarding some connectivity and update issues. Although it took a bit of time, the representative patiently walked me through the process.

Date of experience: Dec 12, 2025

Ultan Wright Guest

2 months ago

The engineer was very prompt

The engineer responded quickly via messaging and made the necessary adjustments from their end. Everything is now running smoothly. Excellent service, thank you!

Date of experience: Dec 12, 2025

Jeremiah Taylor Guest

2 months ago

The technician showcased impressive knowledge

Extremely helpful, they readjusted the wiring and identified the fault. Much appreciated for the assistance!

Date of experience: Dec 11, 2025

Jon Morgan Guest

2 months ago

Encountered fault code 411

Faced fault code 411 on our system. After emailing the support team, I was contacted promptly. The engineer arrived on time a couple of days later and resolved the problem. Great service!

Date of experience: Dec 10, 2025

Tony Cooper Guest

2 months ago

Issue with battery charging

I experienced a problem with the batteries not charging due to a control board malfunction. After reporting through the installer, the engineer reached out within 48 hours and visited the site the next day. The fault was quickly identified, the part was replaced, and within an hour and a half, the system was back to perfect working order. Thanks!

Date of experience: Dec 10, 2025

Adrien Brown Guest

2 months ago

Support for someone new to solar

As someone not well-versed in solar technology, I felt anxious about the repair. The technician's patient explanations and professional demeanor quickly put me at ease. A wonderful service experience.

Date of experience: Dec 09, 2025

MC Guest

2 months ago

From start to finish, excellent service

From scheduling to completion, every aspect of the service was flawless. Timely arrival, clear communication, effective repairs, and thorough cleanup showcased true professionalism.

Date of experience: Dec 09, 2025

Vinny Johnson Guest

2 months ago

Timely arrival for repairs

Arrived on the scheduled date and time. Our solar panel battery wasn't functioning. The engineer did their best to identify and resolve the issue. Many thanks!

Date of experience: Dec 09, 2025

Wilber Butler Guest

2 months ago

Impressive attention to detail

I noticed the technician's meticulous attention to detail during the repair. Every connection was checked, and every parameter was verified. This level of care guarantees long-term reliability.