I live nearby, and their store is frequently closed. I've been trying to return a product that took too long to arrive. I attempted to contact them via email multiple times without success. I visited another location managed by the same individual, but the staff member was uncertain about the return process. He texted the owner while I was there, but there was no reply. I asked to be notified when he received a response, but I never heard back. This has been the worst customer experience I've encountered. A disappointing service.
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