My wedding ring is 5 months old and the diamonds have started falling out... with no cause or damage, just poorly set. I reached out to the customer service at Grown Brilliance and they said the Lifetime warranty advertised on their website did not apply. All other jewelry stores I have purchased from stand behind their craftsmanship. This was my second purchase from Grown Brilliance, but it will certainly be last.Very unfortunate, since we loved the ring.
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Grown Brilliance is a rapidly growing specialty lab grown diamond jewelry retailer, operating a state-of-the art website and several boutique retail stores across the United States. Our mission is to help consumers celebrate their most important moments in life by delivering affordable luxury through an innovative and frictionless shopping experience. We offer a wide selection of engagement rings, wedding and anniversary bands, bracelets, necklaces, and earrings. Our jewelry experts are available in-store or online through our virtual appointments to help you find the perfect piece to celebrate your love story.See more
